- Tokens are like tickets. There are a limited number of tokens created for each service.
- Tokens are ‘special’ tickets, because each service has tokens defined for the different grades and different genders.
- When tokens are created, the token number ALWAYS begins with the 4-digit service identifier which was defined when the service was created e.g. ‘24W1’.
- The next two digits of the token number define the grade of the participant that can receive this token e.g. G3 or G7.
- The next digit defines the gender of the participant that can receive this token i.e., M or F.
- The final two digits are numbers which uniquely identify each token. Some example tokens are
- 24W1G3F01
- 24W1G3F02
- 24W1G3M01
- 24W1G4F01
- 24W1G4M01
- 24W1G4M03
- To create tokens, select ‘Tokens’ from the menu
- When you first enter the Tokens page, you will see the Tokens dashboard. This allows you to do searches on any token which is in the system. For example, you can enter ‘24W1’ to filter for all tokens relating to this service.
- In the search results list, you can see if the token has been used in a booking, or if it is still free. If it has been used in a booking, then the Participant name and the User name are also shown in the list.
- You can also delete tokens from the list view. This is useful if the service is no longer bookable and there are some tokens which were created but never sold.
- If you try and delete a token which has been used in a booking, the system will not allow you to do this.
- Select ‘Create tokens’ in order to create new tokens for a service.
- Choose the service identifier of the service for which you want to create new tokens.
- Choose the grade.
- Choose the gender.
- Choose the number of new tokens you want to create and select the ‘Create’ button. The appropriate number of unique tokens will be created for this service.
Defining Tokens
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